Terms of service

Preamble



These general terms and conditions of sale apply to all sales concluded on the website

fitglam.co

The company's contact details are as follows:

Our website link :
fitglam.co

Company name :
E COM R.W.A FZC

Postal address:
Hamriyah Free Zone, P1-ELOB Office No. E2-104F-45, Sharjah, United Arab Emirates

Phone number :


E-mail address:
fitglam.team@gmail.com

Company number:
23410



The main characteristics of the Products, and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented in the Vendor's catalogs. The photographs and graphics presented are not contractual and do not engage the responsibility of the Vendor. The Customer must refer to the description of each Product in order to know its properties and essential particularities.

Product offers are subject to availability.









The customer declares that he/she has read and accepted the general terms and conditions of sale prior to placing his/her order. Validation of the order therefore implies acceptance of the general conditions of sale.





Article 1 - General principles



The present terms and conditions express the entirety of the obligations of the parties. The customer is therefore deemed to accept them without reservation.

To the exclusion of all other conditions, the present terms and conditions of sale apply, in particular those applicable to sales in stores or by means of marketing or other distribution channels.

They are available on the luxurycosmeticbox.fr website and shall prevail, where applicable, over any other version or any other contradictory document.

Buyer and Seller agree that these terms and conditions shall govern their relationship exclusively. The seller reserves the right to modify its general terms and conditions from time to time, which will be applicable as soon as they are put online.

In the absence of a condition of sale, it shall be deemed to be governed by the practices in force in the distance-selling sector whose companies are based in France.





Article 2 - Contents



Purpose. The purpose of these general terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by the seller to the buyer from the luxurycosmeticbox.fr website.



Capacity. The Customer declares that he/she is of legal age and has the capacity to contract under the law of his/her country, or declares that he/she represents, by virtue of a valid mandate, the person for whom he/she is placing the order.



Acceptance of GCS. The customer declares that he/she has read the general terms and conditions and has accepted them before any purchase, which implies unreserved acceptance of these general terms and conditions of sale. By accepting, the customer acknowledges that he/she has received sufficient information and advice from the company prior to any order, enabling him/her to ensure that the content of the order is appropriate to his/her needs. The present general terms and conditions constitute the entirety of the rights and obligations of the parties within the framework of their contractual relationship.

In the absence of proof to the contrary, the data recorded by the Site constitutes proof of all facts, acceptance and transactions.

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the luxurycosmeticbox.fr website.





Article 3 - The order





The buyer may place an order online, from the online catalog and using the form provided therein, for any product, while stocks last.

The buyer will be informed of any unavailability of the product or good ordered.

In order for the order to be validated, the buyer must accept the present general conditions by clicking where indicated. They must also choose the delivery address and method, and finally validate the payment method.

The sale will be considered final :

- after the seller has sent the buyer confirmation of acceptance of the order by e-mail ;

- and after receipt by the seller of the full price.

Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be settled within the framework of a possible exchange and the guarantees mentioned below.

In certain cases, notably non-payment, incorrect address or other problem with the buyer's account, the seller reserves the right to block the buyer's order until the problem has been resolved.

For any questions relating to the tracking of an order, the buyer may send an e-mail to the seller at the following e-mail address :luxurycosmetic.team@gmail.com

Call the following telephone number: Monday to Saturday: 10am to 6pm.

Digitized registers, kept in the company's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.



The transfer of ownership of the Vendor's Products to the Customer will only take place after full payment of the price by the latter, whatever the date of delivery of the Products.



Risks are transferred from the Vendor to the Customer when the Customer takes physical possession of the goods. However, if the Customer selects the carrier, the risks are transferred when the Vendor hands over the goods ordered to the carrier selected by the Customer.

The customer therefore acknowledges that it is the carrier's responsibility to make the delivery, and has no recourse against the Vendor in the event of non-delivery of the goods transported.





Article 4 - Pre-contractual information



The Customer acknowledges having been informed by the Vendor in a legible and comprehensible manner, by means of the provision of these General Terms and Conditions of Sale, prior to his immediate purchase or the placing of the order and in accordance with the provisions of article L 221-5 of the French Consumer Code :



- on the essential characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity enabling him to acquire the Products with full knowledge of the facts, in particular with regard to their conditions of use.

The photographs and graphics presented are not contractual and do not engage the responsibility of the Vendor. The Customer must refer to the description of each Product in order to know its properties and essential particularities.

- on the price of the Products and the application of a personalized price based on automated decision-making and ancillary costs or, in the absence of payment of a price, on any advantage provided instead of or in addition to the latter and on the nature of this advantage;

- the terms of payment, delivery and performance of the sales contract;

- in the absence of immediate execution of the sale, on the delivery times of the Products ordered;

- the Vendor's identity and contact details;

- the existence and terms of warranties (legal warranty of conformity, warranty against hidden defects, any commercial warranties) and, where applicable, after-sales service;

- the possibility of having recourse to a consumer mediator, whose contact details appear in these General Terms and Conditions of Sale, under the conditions laid down in the Consumer Code.

- on the right of withdrawal (existence, conditions, deadline, procedures for exercising this right and standard withdrawal form), cancellation procedures, handling of complaints and other important contractual conditions and, where applicable, on the costs of using distance communication technology, the existence of codes of good conduct and deposits and financial guarantees;

- accepted means of payment.



The fact that a Customer places an order on the "luxurycosmeticbox.com" website implies full acceptance of the present General Terms and Conditions of Sale and the obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Vendor.



Article 5 - Electronic signature



The on-line provision of the purchaser's credit card number and the final validation of the order shall constitute proof of the purchaser's agreement:

- Payability of sums due under the purchase order;

- signature and express acceptance of all operations carried out.

In the event of fraudulent use of a bank card, the purchaser is invited to contact the seller as soon as this is discovered, at the following e-mail address luxurycosmetic.team@gmail.com

Or on the following telephone number: .



Article 6 - Order confirmation



The seller will provide the buyer with an order confirmation by e-mail once payment has been made.



Article 7 - Proof of transaction



Computerized registers, kept in the seller's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.



Article 8 - Product information



The main characteristics of the Products, including all the substantial information required by the applicable regulations and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website "Indicate website" in the product sheets and the Vendor's catalog.

The Customer is obliged to take note of these before placing an order.

The choice and purchase of a Product are the sole responsibility of the Customer.

The photographs and graphics presented on the "luxurycosmeticbox.com" website are not contractual and do not engage the responsibility of the Vendor.

The Customer must refer to the description of each Product in order to know its properties, essential characteristics and delivery times, as well as, in the case of continuous or periodic supply of a good, the minimum duration of the proposed contract.

Contractual information is presented in the French language and is confirmed at the latest when the order is validated by the Customer.



Product offers are subject to stock availability, as specified when the order is placed.



Article 9 - Pricing conditions



The seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of the order, subject to availability on that date.

Prices are quoted in euros.

Customers purchasing a product sold inclusive of all taxes will see a price that takes into account the VAT applicable on the day the product is purchased. Any change in the applicable VAT rate will be reflected in the price of the products. If the company is exempt from VAT, it can legitimately invoice its products exclusive of tax (HT).

Should a customer located in a European Union country be required to pay VAT in order to receive his order, he must inform the seller before paying the sums claimed by the carrier or the customs authorities, so that the seller can legitimately clear the situation for the customer.

If the customer has nevertheless paid customs clearance fees such as VAT, customs duties or other handling charges, the customer may request a refund of VAT and customs duties only, on the sole condition that the customer provides admissible proof of payment.

For purchases destined for countries outside the European Union and outside Belgium, import costs such as VAT or customs duties will be charged to the customer. The seller cannot be held responsible for any additional costs related to customs clearance or other import fees.





Article 10 - Method of payment



This is an order with a payment obligation, which means that placing the order implies payment by the purchaser.

To pay for the order, the purchaser may choose from all the payment methods made available by the seller and listed on the seller's website. The buyer guarantees the seller that he/she has the necessary authorizations to use the method of payment chosen by him/her when validating the order form. The seller reserves the right to suspend all order processing and deliveries in the event of refusal to authorize payment by credit card by officially accredited organizations, or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.

Payment must be made in full on the day the order is placed, using the following methods:

Paypal
Credit card (Visa, Mastercard, etc)
Apple pay

Special offers and discount vouchers. The company reserves the right to propose time-limited introductory offers, promotional offers or price reductions on its products, and to revise its offers and prices on the site at any time, under the conditions laid down by law. The applicable prices are those in force at the time of purchase of the product by the customer, who may not take advantage of other prices, prior or subsequent to his purchase. Vouchers may be subject to special conditions and remain strictly personal to their beneficiary, to be used only once.



In the event of payment incident and/or fraud. The company reserves the right to suspend all Order processing and deliveries in the event of non-payment or refusal to authorize payment by credit card by officially accredited organizations. In particular, the company reserves the right to refuse to honour an order from a customer who has not fully or partially settled a previous order, or with whom a payment dispute is in progress.

The company may contact the customer to request additional documents in order to complete payment of the order. The company may rely on information provided by the order analysis system. The provision of the requested documents is necessary for the company to confirm the order. In order to combat credit card fraud, the company may carry out a visual check of the means of payment before delivering the product. In the event of fraudulent use of the customer's credit card, the customer is invited to contact the company as soon as such use is detected, without prejudice to any steps that the customer may have to take with his bank.

Default or late payment. The interest and penalties provided for by law apply in the event of default or late payment by the consumer or professional Customer.







The payment of a fixed price in full in several instalments offered by the company to the customer is not a payment without commitment or a monthly subscription. It is a payment schedule for the price of the product.

The price corresponding to the sum of the instalments is due, regardless of the number of instalments and the price of the product.

Payment in instalments at the time of ordering does not constitute a credit or microcredit. When payment in instalments is proposed, the first instalment is paid on the day the order is placed, and subsequent instalments at one-month intervals (unless otherwise stated).

In this way, the customer guarantees the validity of the bank details provided until the last scheduled payment date. The company reserves the right to refuse an order with payment in instalments if the bank card expires before the last scheduled payment, or if the secure payment service provider objects.





Article 11 - Product availability - Refunds - Cancellation



Except in cases of force majeure or during periods when the online store is closed, which will be clearly announced on the site's home page, shipping times will be as indicated below, subject to availability. Delivery times run from the order registration date indicated on the order confirmation e-mail.

Delivery terms will be specified to the purchaser on a case-by-case basis.

In the event of non-compliance with the agreed delivery date or deadline, the purchaser must, before breaking the contract, request the seller to perform within a reasonable additional period.

In the event of failure to comply by the end of this new period, the purchaser may freely terminate the contract.

The buyer must carry out these successive formalities by registered letter with acknowledgement of receipt, or in writing on another durable medium.

The contract will be considered terminated on receipt by the seller of the letter or written document informing him of this termination, unless the professional has performed in the meantime.

The purchaser may, however, cancel the contract immediately, if the dates or deadlines mentioned above constitute an essential condition of the contract.

In this case, when the contract is cancelled, the seller is obliged to reimburse the buyer for all sums paid, at the latest within 14 days of the date on which the contract was cancelled.

In the event of unavailability of the product ordered, the purchaser will be informed as soon as possible and will have the option of cancelling the order. The purchaser will then have the choice of requesting either a refund of the sums paid within 14 days of their payment, or an exchange of the product.





Article 12 - Delivery terms



Delivery refers to the transfer of physical possession or control of the goods to the consumer. The products ordered are delivered to the purchaser by the seller's supplier in accordance with the terms and conditions and within the period specified above.

Products are delivered to the address indicated by the purchaser on the order form, and the purchaser must therefore ensure that this address is correct. Any parcel returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense. At the buyer's request, an invoice can be sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.

If the purchaser is absent on the day of delivery, the deliveryman will leave a delivery notice in the letterbox, allowing the purchaser to collect the parcel at the place and time indicated.

If, at the time of delivery, the original packaging is damaged, torn or open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the parcel and note a reservation on the delivery note (parcel refused, because opened or damaged).

The purchaser must indicate any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged packages, broken products, etc.) on the delivery note in the form of handwritten reservations accompanied by his/her signature.

This verification is considered to have been carried out once the purchaser, or a person authorized by the purchaser, has signed the delivery note.

The buyer must then confirm these reservations to the carrier by registered mail within two working days of receiving the item(s), and send a copy of this letter by fax or post to the seller at the address given in the site's legal notice.

If products need to be returned to the seller, a request for their return must be made to the seller within 14 days of delivery. Any claim made outside this period will not be accepted. Returns will only be accepted for products in their original condition (packaging, accessories, instructions, etc.).

Products should be returned to the following address:

Molenbergstraat 58, 1700 Dilbeek, Belgium




The product will be delivered within a maximum of 5 to 10 working days.



Products are offered for sale and delivered while stocks last. In the event of unavailability of the product ordered, the customer will be informed immediately by the company, which may offer a product of equivalent quality and price or, failing this, refund the order if the customer is a consumer. Apart from reimbursement of the price of the unavailable product, the company is not obliged to pay any compensation for cancellation, unless it is personally responsible for the non-performance of the contract.



Return shipping costs are at the customer's expense.

Article 13 - Delivery errors



The purchaser must make any claim of delivery error to the seller within the legal withdrawal period mentioned in these general terms and conditions of sale or, if provided for, in accordance with the contractually determined period within the framework of a commercial guarantee present within these GTCS. Any claim made after this period will be rejected.

Complaints may be made, at the purchaser's discretion :

- by telephone on the following number: 0032483184095

- by e-mail to the following address :fitglam.team@gmail.com

Any claim not made in accordance with the rules set out above and within the time limits set will not be taken into account and will release the seller from all liability towards the buyer.

Upon receipt of the claim, the seller will assign an exchange number for the product(s) concerned and will communicate it by e-mail to the buyer. A product can only be exchanged once the exchange number has been allocated.





Article 14 - Product warranty



14-1 Legal warranty of conformity



The Vendor undertakes to deliver a product that conforms to the contractual description and to the criteria set out in article L217-5 of the French Consumer Code.

The Seller shall be liable for defects in conformity existing at the time of delivery of the Products and which appear within a period of two years from the date of delivery.

This warranty period applies without prejudice to articles 2224 et seq. of the French Civil Code, with prescription starting on the day the Customer becomes aware of the lack of conformity.

Defects of conformity which appear within a period of twenty-four months, or twelve months in the case of second-hand goods, from delivery of the Products are, in the absence of proof to the contrary, presumed to have existed at the time of delivery.

In the event of lack of conformity, the Customer may demand that the Products delivered be repaired or replaced, or, failing this, that the price be reduced or the sale rescinded, in accordance with the legal conditions.

He may also suspend payment of all or part of the price or the remittance of the benefit provided for in the contract until the Vendor has fulfilled his obligations under the legal warranty of conformity, under the conditions of articles 1219 and 1220 of the Civil Code.

It is the Customer's responsibility to ask the Vendor to bring the Products into conformity, by choosing between repair or replacement. The goods will be brought into conformity within a period not exceeding thirty days following the Customer's request.

The repair or replacement of the non-conforming Product includes, where applicable, its removal and return, as well as the installation of the Product brought into conformity or replaced.

Any Product brought into conformity under the legal conformity warranty benefits from a six-month extension of this warranty.

In the event of replacement of a non-conforming Product where, despite the Customer's choice, the Vendor has not brought the Product into conformity, the replacement shall start a new legal conformity warranty period for the benefit of the Customer, from the date of delivery of the replaced Product.

If the requested compliance is impossible or involves disproportionate costs under the conditions set out in article L 217-12 of the French Consumer Code, the Vendor may refuse to comply. If the conditions set out in article L 217-12 of the French Consumer Code are not met, the Customer may, after formal notice, pursue compulsory execution in kind of the solution initially requested, in accordance with articles 1221 et seq. of the French Civil Code.

"The Customer may finally demand a price reduction or the resolution of the sale (except if the lack of conformity is minor) in the cases provided for in Article L 217-14 of the Consumer Code.

When the lack of conformity is so serious that it justifies an immediate price reduction or the resolution of the sale, the Customer is not required to request beforehand the repair or replacement of the non-conforming Product.

The price reduction is proportional to the difference between the value of the delivered Product and the value of the goods in the absence of lack of conformity.

In the event of a resolution of the sale, the Customer is refunded the price paid against the return of the non-conforming Products to the Seller, at the latter's expense.

The refund is made upon receipt of the non-conforming Product or proof of its return by the Customer and at the latest within fourteen days following, using the same means of payment as that used by the Customer during payment, unless the express agreement of the Customer and in any case without additional costs.

The above provisions are without prejudice to any damages that may be awarded to the Customer for the damage suffered by the latter due to the lack of conformity.

14-2 Legal Warranty for Hidden Defects

In accordance with Articles 1641 and following of the Civil Code, the seller is liable for hidden defects affecting the sold goods. It will be up to the buyer to prove that the defects existed at the time of the sale of the goods and are of such a nature as to render the goods unfit for the use for which they are intended. This warranty must be implemented within a period of two years from the discovery of the defect.

The buyer may choose between the resolution of the sale or a price reduction in accordance with Article 1644 of the Civil Code.

Article 15 - Right of Withdrawal

Application of the right of withdrawal

The buyer has a period of 14 days from the date of delivery of his order to return any item that does not suit him and request an exchange or refund without penalty, except for the return costs, which remain the responsibility of the buyer.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing their remarketing as new, accompanied by the purchase invoice.

Damaged, soiled, or incomplete products will not be accepted.

The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other means of declaring withdrawal is accepted. It must be unambiguous and express the will to withdraw.

In the event of exercise of the right of withdrawal within the aforementioned period, the customer must notify his right of withdrawal by email to the following address: fitglam.team@gmail.com

The price of the purchased product(s) and the delivery costs are reimbursed.

The return costs are the responsibility of the buyer.

The exchange (subject to availability) or the refund will be made at the latest within 14 days from receipt, by the seller, of the products returned by the buyer under the conditions provided above.

Exceptions

According to Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:

- for the supply of goods whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period;
- for the supply of goods made to the consumer's specifications or clearly personalized;
- for the supply of goods liable to deteriorate or expire rapidly;
- for the supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
- for the supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
- for the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose agreed value at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;
- for urgent repair or maintenance work to be carried out at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;
- for the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
- for the supply of a newspaper, periodical, or magazine, except for subscription contracts to these publications;
- for the supply of digital content not provided on a tangible medium, the performance of which has begun after the consumer's prior express agreement and expressly renouncing his right of withdrawal.

The company is not required to refund additional costs if the consumer has expressly chosen a delivery method that is more expensive than the standard delivery method offered by the professional.

Article 16 - Force Majeure and Unforeseeable Circumstances

All circumstances beyond the parties' control preventing the normal performance of their obligations are considered as causes of exemption from the parties' obligations and result in their suspension.

The party invoking the above circumstances must immediately inform the other party of their occurrence, as well as their disappearance.

Will be considered as cases of force majeure all irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, independent of the will of the parties, and which cannot be prevented by them, despite all reasonably possible efforts. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals: blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.

The parties will meet to examine the impact of the event and agree on the conditions under which the contract will be continued. If the force majeure event lasts for more than three months, these general conditions may be terminated by the injured party.

If the force majeure event, preventing the performance by one of the parties of its contractual obligations, lasts for more than 90 days, in this case, the injured party may unilaterally terminate the contract that binds it to the other party.

Beyond the cases of force majeure that may affect the performance of contracts by one or both parties to the sales contract, the hypothesis of unforeseeability is added, which takes into account the increase in the price of any raw material or any goods or services necessary for the production, making available, sending, a good sold by the seller, making it impossible, in reasonable conditions for the seller, to continue to offer this good for sale or to fulfill its contractual obligations. In such a hypothesis, the seller cannot be considered as being at the origin of a failure to perform its contractual obligations, and the customer cannot unilaterally terminate the contract without first and in good faith, trying to find an amicable solution or renegotiate the contract concluded with the seller. In any case, in the event of unforeseeability, the seller cannot be held responsible for the inconveniences, disadvantages, or losses suffered by the customer.

Article 17 - Intellectual Property

The content of the website remains the property of the seller, the sole holder of intellectual property rights to this content.

Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.

Article 18 - Data Protection and Privacy

Here's the translation of the text into English:

Personal data provided by the buyer is necessary for processing their order and issuing invoices.

They may be communicated to the seller's partners responsible for order execution, processing, management, and payment.

The buyer has a permanent right of access, modification, rectification, and opposition regarding the information concerning them. This right can be exercised under the conditions and according to the procedures defined on the website luxurycosmeticbox.fr.

Article 19 - Partial Non-validation

If one or more provisions of these general conditions are deemed invalid or declared as such under any law, regulation, or as a result of a definitive decision by a competent court, the other provisions shall remain in full force and effect.

Article 20 - Non-waiver

The fact that one of the parties does not invoke a breach by the other party of any of the obligations under these general conditions shall not be interpreted for the future as a waiver of the obligation in question.

Article 21 - Title

In case of difficulty in interpreting any of the headings appearing at the top of the clauses and any of the clauses, the headings shall be declared nonexistent.

Article 22 - Language of the Contract

These general terms and conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

Article 23 - Mediation and Dispute Resolution

The buyer may resort to conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or any other alternative dispute resolution method (conciliation, for example) in the event of a dispute. The names, contact details, and email addresses of the mediator are available on our website.

In the event of difficulties in the performance of the Contract, the consumer customer residing in Europe has the possibility, before any legal action, to seek recourse through a consumer mediator.

In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court resolution of disputes online between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/.

Article 24 - Applicable Law

These general conditions are subject to Belgian law. The competent courts are the Belgian courts.

This applies to substantive as well as formal rules. In the event of a dispute or claim, the buyer shall first contact the seller to seek an amicable solution.

Article 25 - Personal Data Protection

Data Collected

The personal data collected on this website are as follows:

- Account opening: when the user creates an account, their first name, last name, payment data, and location data are recorded.
- Connection: when the user connects to the website, their first name, last name, payment data, connection data, usage data, and location data are recorded.
- Profile: using the services provided on the website allows the user to provide a profile, which may include an address and a phone number.
- Payment: in the context of payment for products and services offered on the website, financial data relating to the user's bank account or credit card is recorded.
- Communication: when the website is used to communicate with other members, data regarding the user's communications is temporarily stored.
- Cookies: cookies are used as part of the website's usage. The user has the option to disable cookies from their browser settings.

Use of Personal Data

The personal data collected from users are intended to provide the services of the website, improve them, and maintain a secure environment. Specifically, the uses are as follows:

- Access and use of the website by the user.
- Management of the operation and optimization of the website.
- Organization of the conditions of use of Payment Services.
- Verification, identification, and authentication of data transmitted by the user.
- Offering the user the possibility to communicate with other users of the website.
- Implementation of user support.
- Personalization of services by displaying advertisements based on the user's browsing history and preferences.
- Prevention and detection of fraud, malware, and management of security incidents.
- Management of any disputes with users.
- Sending commercial and advertising information based on the user's preferences.

Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

- When the user uses payment services, the website is in contact with third-party banking and financial companies with which it has contracts.
- When the user publishes information accessible to the public in the free comment areas of the website.
- When the user authorizes a third-party website to access their data.
- When the website uses service providers to provide user support, advertising, and payment services. These providers have limited access to the user's data in the context of performing these services and have a contractual obligation to use them in accordance with the provisions of applicable data protection regulations.
- If required by law, the website may transmit data to respond to claims against the website and comply with administrative and judicial procedures.
- If the website is involved in a merger, acquisition, asset sale, or judicial recovery procedure, it may be required to transfer or share all or part of its assets, including personal data, to a third party. In this case, users would be informed before personal data is transferred to a third party.

Transfer of Personal Data to Third Parties Outside the European Union

The user's personal data may be transferred or transmitted to service providers located in the following countries: China.

We are committed to complying with the applicable regulations on data transfers to countries outside the European Union, including the following modalities:

- We will transfer the data of visitors, prospects, and customers to countries recognized as providing an adequate level of protection. In the case of transfers to the United States, to organizations adhering to the Privacy Shield;
- When the destination country does not benefit from an adequate level of protection, we enclose the flows with transfer tools compliant with regulations (European Commission standard contractual clauses, in particular).
- Furthermore, we undertake (i) that any subcontractor provides sufficient and appropriate contractual guarantees to respect your rights, so that the processing complies with the requirements of the GDPR and (ii) to comply with the GDPR provisions applicable to data transfers.

Based on our legal obligations, your personal data may be disclosed in accordance with a law, regulation, or decision of a competent regulatory or judicial authority.

Security and Confidentiality

The website implements organizational, technical, software, and physical measures in terms of digital security to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment, and the website cannot guarantee the security of transmission or storage of information on the internet.

Implementation of User Rights

Under the applicable regulations on personal data, users have the following rights, which they can exercise by making their request to the following address: luxurycosmetic.team@gmail.com

- The right to access: they can exercise their right to access to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user's identity to verify its accuracy.
- The right to rectification: if the personal data held by the website are inaccurate, they may request the updating of the information.
- The right to erasure of data: users may request the deletion of their personal data in accordance with the applicable data protection laws.
The right to limitation of processing: Users can request the website to limit the processing of personal data in accordance with the scenarios provided for by the GDPR.

The right to object to data processing: Users can object to the processing of their data in accordance with the scenarios provided for by the GDPR.

The right to data portability: They can request that the website provide them with the personal data they have provided to transmit to a new website.

Evolution of this clause:

The website reserves the right to make any modifications to this clause concerning the protection of personal data at any time. If a modification is made to this clause on the protection of personal data, the website undertakes to publish the new version on its site. The website will also inform users of the modification via email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the clause on the protection of personal data, they have the option to delete their account.